Your privacy matters
We take your data seriously. Here's exactly what we collect, why, and how you can control it.
Last updated: April 2025
PMS Pantry ("we," "us," or "our") operates the website at pmspantry.com. This Privacy Policy describes how we collect, use, and protect personal information you provide when using our site and services. By using our site, you agree to the practices described here.
What We Collect
Information you give us:
- Name and email address (account creation, order placement, newsletter sign-up)
- Shipping address and phone number (to fulfill and deliver your order)
- Payment information — processed securely by Stripe; we never store card numbers
- Messages you send us via the contact form
Information collected automatically:
- IP address and browser type (for fraud prevention and analytics)
- Pages visited, time on site, and click behavior (via first-party analytics)
- Cookies — see the Cookies section below
How We Use Your Information
- Process and fulfill your orders, including sending shipping and delivery updates
- Send transactional emails (order confirmations, tracking, refund notices)
- Send marketing emails if you opt in — you can unsubscribe anytime
- Prevent fraud and ensure the security of our platform
- Improve our site based on aggregate usage analytics
- Respond to your customer service inquiries
We do not sell your personal information to third parties. Ever.
How We Share Your Information
We only share your information with trusted service providers who help us operate our business:
Stripe
Payment processing — subject to Stripe's own privacy policy
Shipping carriers
UPS, USPS, FedEx — to deliver your order
Email service
Transactional and marketing email delivery
Analytics
Aggregate, anonymized site usage data only
We may also disclose information if required by law or to protect the rights, property, or safety of PMS Pantry, our customers, or others.
Cookies
We use cookies and similar technologies to:
- Keep items in your cart across sessions (essential)
- Remember your preferences (functional)
- Understand how visitors use our site to improve it (analytics — anonymized)
You can control cookies through your browser settings. Disabling cookies may affect cart functionality and site experience.
Your Rights & Choices
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your data ("right to be forgotten")
- Opt out of marketing emails at any time via the unsubscribe link
- Receive a copy of your data in a portable format
To exercise any of these rights, email us at info@mavenxgrowth.com. We will respond within 30 days.
Data Security
We use industry-standard security measures to protect your information, including SSL/TLS encryption for all data in transit and encrypted storage for sensitive data. Payment information is handled exclusively by Stripe and is never stored on our servers.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we may notify you by email or with a notice on our site.